FAQ

CNG and LPG kits offer fuel cost savings, better environmental performance, and can be good for engine longevity compared to petrol or diesel. User feedback highlights satisfaction with brands like scyuncheng cng, though consistent, professional installation and regular maintenance are crucial for optimal performance and to avoid long-term engine damage. The choice between CNG and LPG depends on priorities, with LPG offering better power and a smoother experience, while CNG provides superior fuel efficiency and greater environmental benefits.

A: Hello! All our products come with a 1- to 2-year warranty, but the specific warranty period varies slightly by product model and category. To ensure you fully understand your rights and benefits, please complete the following two steps:First, please be sure to review the product's documentation, which primarily includes the user manual and purchase receipt. The manual will detail the warranty coverage (e.g., whether parts replacement is included, whether damage is excluded, etc.) and the warranty start date (usually based on the actual purchase date). The purchase receipt is crucial documentation for verifying your purchase and determining the warranty period. We recommend that you retain it to avoid any loss that could affect subsequent warranty claims.If you still have questions or need further confirmation after reviewing the documentation, you can contact the manufacturer's official customer service (including phone and official online customer service) as indicated on the product packaging/instructions.

Hello! We offer flexible and secure payment options for cooperative orders, including Telegraphic Transfer (T/T), Letter of Credit (L/C), and Alibaba Trade Assurance.You can choose the most convenient payment method based on your business processes and funding arrangements.For mass production orders, we adhere to industry-standard and fair payment schedules: upon order confirmation, a 30% down payment is required.This amount will be used for preparatory work such as raw material procurement and production line scheduling to ensure a smooth start of production.Once production is complete and both parties confirm that the product meets delivery standards, a 70% balance is due before shipment.Once payment is received, we will arrange logistics and shipment as soon as possible to ensure timely fulfillment of your order.If you have questions about the operational details and process cycles of these payment methods, or have other customized payment requirements, please feel free to contact our sales representatives.We will provide professional solutions tailored to your specific needs to ensure efficient and secure cooperation.

Hello! Regarding product delivery times, we will flexibly schedule them based on order quantity to ensure efficient fulfillment:If your order quantity is under 100 units, we will prioritize production and stocking after receiving your payment. The delivery time is approximately 3-7 business days.This time includes product quality inspection, packaging, and sorting. We will complete shipment within this timeframe, ensuring you receive your goods as quickly as possible.For orders exceeding 100 units, or requiring customization, delivery times will be determined based on actual circumstances, such as raw material procurement cycles and production line schedules.Our sales representatives will proactively communicate with you to align production plans with estimated delivery times.Once both parties confirm agreement, we will proceed with further processes to avoid any information discrepancies that could affect your order.Regardless of order size, we will monitor production and logistics progress throughout the entire process.If you require real-time order status, please contact us at any time and we will provide timely feedback to protect your interests.

Hello! To reduce initial communication costs and the initial trial period for both parties, we welcome and accept sample orders.Through small-volume collaboration, we hope to provide you with a direct understanding of our product quality and fulfillment capabilities, laying the foundation for long-term cooperation.Special note: For products marked "RTS" (Ready to Ship), the minimum order quantity (MOQ) is only 1 piece.You can place a sample order directly based on your needs, without worrying about quantity requirements, making it easy to "see the sample first, then decide."Sample orders, like regular orders, undergo the same standardized quality inspection and packaging processes to ensure that the samples you receive truly reflect the quality standards of mass-produced products.If you have sample purchase needs or would like to learn more about the specific categories and inventory status of RTS products,please feel free to contact us through our online customer service or contact us through our contact center.We will respond to your order requests promptly, arrange shipment efficiently, and fully support the smooth launch of your cooperation.

Hello! We are a professional manufacturer specializing in automotive electronics and diagnostic products, with a mature R&D and production system. Our core production lines focus on products such as ECU kits (Engine Control Unit Kits), switch kits, and simulator kits. From raw material selection and core component assembly to finished product quality inspection, we adhere to strict production standards to ensure that each batch of products meets market and customer requirements in terms of performance stability and compatibility, and is widely adaptable to various vehicle models and diagnostic scenarios.In addition to standardized mass-produced products, we also actively provide OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) customization services. Whether you require brand customization, functional adjustments to existing products, or require a completely new product design, our R&D team can tailor your specific requirements and provide comprehensive support from concept design, prototyping, to mass production, flexibly meeting the personalized cooperation needs of customers in various industries.If you would like to inquire about the technical specifications, customization process, or production capacity of a specific product, please feel free to contact us. We will provide detailed product manuals and service plans to facilitate efficient cooperation.

Hello! To more accurately recommend compatible product models and quickly provide a quote that meets your needs, please provide the following key product parameters:First, we need to understand the application area. For example, will your product be used for passenger car diagnostics, commercial vehicle modification, or industrial equipment control?This helps us eliminate incompatible product lines. Secondly, we need to understand the measurement range.This requires specifying the detection or control range of the product's core functions, such as the signal detection range of an ECU kit or the parameter simulation range of a simulator kit.Thirdly, we need to understand the accuracy requirements, which are the tolerances for product performance indicators. This directly impacts our ability to match you with a model that meets our quality standards.Finally, we need to understand the connection method, including details such as the interface type (e.g., USB, CAN bus), data transmission protocol, and other details.If you have any other special product-related parameter requirements (e.g., operating temperature range, IP rating, etc.), please also provide these.The more complete the information you provide, the faster we can complete model screening and quote calculation, shortening the communication cycle and ensuring efficient cooperation.